Thinking Outside the Bounce
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Two of the most widely used metrics for measuring a landing page's
effectiveness are bounce rate and conversion rate.
Remember that bounce rate is defined as
the percentage of visitors entering that page who left the site
without going to any other pages. Conversion rate is simply the
percentage of visitors to that page that converted to customers.
Usually there's an opposite relationship between a page's bounce
rate and its conversion rate. In other words, as the bounce rate of
a page increases, the conversion rate for that page decreases.
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Think of it this way … If a high percentage of your visitors are
bouncing off your landing page and exiting your site, that page is
not going to be very successful at converting those visitors to
buyers.
And conversely, if the page has a low bounce rate, in
general that means we're doing a good job of identifying with the
visitor's needs and we're in a better position to get the visitor to
buy our product or service.
Graphically, if you plotted the bounce rates and conversion rates
for the landing pages of your web site, you'd expect the results to
look something like this:
So why should we care about bounce rate if we're only really interested in
conversions?
Click here to see
why >
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