The Bounce-Conversion Grid
Below we've broken the plot area into 4 quadrants around the approximate
center point of all of the pages' metrics.
Below is a table that discusses the
characteristics of the 4 quadrants.
Quadrant
|
Bounce
Rate
|
Conv
Rate
|
Comments
|
A
|
High
|
High
|
Uncommon
– despite a large percentage of visitors bouncing off of the page,
we’re still experiencing an unusually high conversion rate for those
visitors who do not bounce.
|
B
|
High
|
Low
|
Common
– these pages experience a large percentage of visitors bouncing off
of the site and a low conversion rate.
|
C
|
Low
|
Low
|
Uncommon
– despite a low percentage of visitors bouncing off of the page,
we’re seeing a lower than usual conversion rate.
|
D
|
Low
|
High
|
Common
– these pages experience a low percentage of visitors bouncing off
of the site and a high conversion rate.
|
Landing pages whose bounce rate and conversion
rate metrics fall within quadrants B and D reflect the common pattern we'd
expect; falling conversion rates as bounce rates increase.
Let's focus on the other 2 quadrants that
display an uncommon relationship between bounce and conversion rates and
see what we can learn from the elements on those landing pages.
Click here to see why somtimes bounce rates and conversion rates don't move in
opposite directions >